Measurement

Diagnosis tied to real meeting moments

Growth Wise measures four coordination metrics from your actual transcripts. Every finding comes with a direct quote and a timestamp. The baseline is agreed at kickoff. The shift is measured at the end. No guesswork.

The four metrics

Rework Risk

Decisions that reopen or lack closure

When a decision passes in a meeting but resurfaces two weeks later, the original discussion was wasted. High rework risk means the group is churning through the same topics without making progress.

Measured as: percentage of decisions that reopen within the measurement window

Unbounded Drift

When the meeting shifts arena without anyone naming it

Groups often slide from planning into status updates, or from problem‑solving into brainstorming, without realising the shift happened. The rules change but nobody says so. People end up working at cross purposes.

Measured as: number of arena shifts per meeting, and how many were explicitly bounded

Process Alignment

Whether the group’s cognitive mode matches the arena

Each arena has permissions: what kinds of thinking are productive there. When a retrospective turns into a blame session, or a planning meeting turns into a status update, the group is in the wrong mode. The output suffers.

Measured as: percentage of meeting time in an aligned cognitive mode

Coordination Quality

Voice balance, unanswered questions, participation patterns

When one or two people dominate and the people closest to execution stay quiet, the decision is missing critical input. Unanswered questions become unresolved risks.

Measured as: speaking distribution, questions answered vs. ignored, invitations for input

From diagnosis to protocol

Step 1

Diagnosis

Growth Wise reads the transcript and identifies a pattern. For example: “This planning meeting shifted to a status update at 14:22. Nobody named the shift. The group spent 18 minutes in the wrong cognitive mode.”

Step 2

Reframe

The finding is presented without blame. “The planning arena lacks an explicit decision rule for trade‑offs. Without one, the group defaults to familiar territory: reporting status.” The conversation moves to process, not people.

Step 3

Behaviour shift

A specific protocol is designed for the next meeting. “Open planning with: ‘What trade‑offs do we need to make?’ Establish the decision rule before discussion begins.” One small change, tested immediately.

How measurement works

At kickoff, you and the Growth Wise team agree on which metrics matter most for your context. The baseline is measured from your first set of transcripts. At the end of the pilot, the same metrics are measured again.

The shift is co‑owned. You see the raw data, the interpretation, and the recommendations. The executive report connects each metric to specific transcript moments so you can trace every finding back to what actually happened in the room.

These dimensions are agreed at kickoff. You co‑sign the baseline. The shift is measured together.

Related benefits

Data Privacy & Security

How your transcript data is protected

Professional Services Included

Who interprets the data and designs the protocols

See what your meetings are actually producing

Start with a diagnostic. Every finding tied to a real moment.

Explore the Design Partner Program →